Account & Data Deletion

Have you decided to deactivate and permanently delete your account? Please note that once your account is deleted, all associated data—including but not limited to user information, data generated by cloud devices, product records, wallet data, and other related information—will be irrecoverable.

If you have carefully considered this decision and wish to proceed, please send a deletion request via email to megamultimediaai@gmail.com . In your request, kindly include the registered email address or phone number linked to your account for verification purposes.

We will process your request and delete your personal data within 7 business days of receiving your valid request. A confirmation email will be sent to the email address associated with your account once the deletion is completed. If manual identity verification is required to ensure the security of your account, we will notify you via the registered email address with specific instructions.

For further assistance regarding the account deletion process, please contact: megamultimediaai@gmail.com .